Privacy Notice（United States）

Privacy Notice (United States)
 
Effective Date: July 2026
Last Updated: July 2026
 
Marukome USA Inc. (“Marukome USA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
 
This Privacy Notice explains how we collect, use, disclose, and retain personal information when you submit a product inquiry, request product information, specification sheets, or samples, or otherwise contact us through this form.
 
1. Personal Information We Collect
 
We may collect the following categories of personal information directly from you:
 
Contact Information
Full name and business email address
 
Professional Information
Company name, job title, and company website
 
Inquiry and Request Information
Areas of interest, request type, products of interest, sample requests, questions, comments, and other information you choose to provide
 
Marketing Preferences
Your preference regarding whether you would like to receive marketing communications from Marukome USA
 
We do not intend to collect sensitive personal information, such as Social Security numbers, financial account information, or health information, through this form. Please do not include sensitive personal information in the questions or comments field.
 
2. How We Use Your Information
 
We may use your personal information to:
 
• Process and respond to your inquiry or request;
• Provide requested product information and specification sheets;
• Evaluate and process sample requests;
• Arrange follow-up by a Marukome USA sales representative;
• Maintain records of our communications and business relationship;
• Improve our products, services, and customer communications;
• Send information about our products, educational resources, and future events in accordance with your communication preferences and applicable law; and
• Comply with applicable legal obligations and protect our legal rights.
 
3. Disclosure of Personal Information
 
We may disclose personal information to service providers that assist us with form hosting, email communications, customer relationship management, information technology, hosting, and related business operations.
 
We require our service providers to process personal information only for authorized business purposes and to protect it in accordance with applicable contractual and legal requirements.
 
This form is hosted using Google Forms. Google LLC may process information submitted through the form in connection with providing Google Forms services.
 
For information about Google’s privacy practices, please see:
 
 
We may also disclose personal information:
 
• Within our corporate group or to affiliated companies where reasonably necessary to respond to your request;
• When required by applicable law, regulation, legal process, or governmental request;
• To protect the rights, property, or safety of Marukome USA, our customers, or others; or
• In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.
 
[Before publication, confirm whether information submitted through this form is sold, used for targeted or cross-context behavioral advertising, or disclosed to advertising platforms.]
 
4. Data Retention
 
We generally retain personal information submitted through this form for up to two (2) years after submission or for as long as reasonably necessary to respond to your request and maintain our business relationship with you.
 
We may retain certain information for a longer period when reasonably necessary to comply with applicable law, resolve disputes, enforce our agreements, or protect our legal rights.
 
If you opt in to marketing communications, we may retain your contact information and marketing preferences until you unsubscribe or withdraw your consent. We may retain a limited record of an opt-out request as necessary to ensure that we honor your communication preferences.
 
5. Your Privacy Rights
 
Depending on your state of residence and applicable U.S. privacy law, you may have the right to:
 
• Know what personal information we collect, use, and disclose;
• Request access to or a copy of your personal information;
• Request correction of inaccurate personal information;
• Request deletion of your personal information, subject to applicable exceptions;
• Opt out of the sale or sharing of personal information or the use of personal information for targeted advertising, where applicable;
• Withdraw consent where our processing is based on your consent;
• Appeal a decision regarding a privacy request, where applicable; and
• Exercise your privacy rights without unlawful discrimination.
 
Your rights may vary depending on your state of residence. We may need to verify your identity before processing a request.
 
6. How to Exercise Your Privacy Rights
 
To submit a privacy request or ask a question about this Privacy Notice, please contact us:
 
Marukome USA Inc.
17132 Pullman Street
Irvine, CA 92614-5524
United States
 
Phone: +1-949-863-0110
 
You may also unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.
 
7. Security
 
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
 
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
 
8. Children’s Privacy
 
This form is intended for business professionals and is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 through this form.
 
9. Updates to This Privacy Notice
 
We may update this Privacy Notice from time to time to reflect changes in our practices or applicable law.
 
The revised version will be posted with an updated “Last Updated” date.